Refund policy
BOSSÈ Beauty AI — Digital Product Refund Policy
Effective Date: October 14, 2026
Thank you for shopping with BOSSÈ Beauty AI.
Digital Products and Downloads
Our store offers digital products, including AI resources, downloadable templates, educational materials, digital toolkits, and other electronically delivered content.
Because digital products can be accessed, downloaded, or copied immediately after delivery, purchases are generally final and nonrefundable once access or delivery has been provided, except where required by applicable law.
Exceptions and Technical Issues
If you receive an incorrect product, cannot access your purchase, or experience a technical delivery issue, please contact us so we can investigate and help resolve the problem.
If a product is defective or materially different from its description, we will review the issue and provide an appropriate remedy, including a refund where required by law.
Memberships and Subscriptions
For recurring memberships or subscriptions, cancellation stops future renewals according to the terms disclosed at checkout. Cancellation does not automatically refund charges already incurred, except where required by law.
Contact Us
For refund questions or digital delivery assistance, email:
hello@bossécollective.com
Please include your order number and a description of the issue.